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Discussion: ATT 8525 and activesync issues

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117gemini

117gemini
ATT 8525 and activesync issues
Sep 29 2007, 6:01 PM EDT
I'm no longer able to sync my 8525. Recently had to replace the 8525 (again) due to mechanical problems. I was able to establish a partnership the 1st time I connect - downloaded contacts fine. The next time I tried to sync to reinstall programs and got an error message that "synchronization cannot be complete successfully. Reconnect device an try again....." which I have done many times. I have also tried reinstalling activesyn (both 4.2 and 4.5), enable advanced network functionality on the 8525, deleting old partnerships, soft resest, reboot PC, and I have run activesync troubleshooter - no problems found. My PC is windowsXP and I have outlook 2002. Nothing has changed except for the 8525 (the old one had the ROM upgrade as well) Any other ideas?
TIA
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atchan
atchan
RE: ATT 8525 and activesync issues
Feb 11 2008, 2:19 PM EST
Are you up to date with all of your Outlook service packs? Do you have access to a newer version of Outlook?

There could be issued with the version of Outlook you have.
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Anonymous
RE: ATT 8525 and activesync issues
Mar 28 2008, 1:26 PM EDT
I can't figure out the culprit causing my HTC 8525 and ActiveSync 4.5 to lose compatibility. My eperience is the same as 117Gemini; one day it works another it doesn't. Keep getting the error Synchronization cannot complete ... then activesync reverts to guest.

What up?
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