Discussion: ROM update not working

"I have a 8525 from Cingular and downloaded the ROM upgrade utility but am having considerable trouble getting the upgrade to work. These are the things I have tried:

1. Run the utility after syncing the 8525 with my computer and still connected to the USB cable
---> result: I get the tri-color screen with USB at the bottom; if I continue on and select next: I eventually get a 264 error code

2. Run the utility first then connect the 8525 via USB after the utility has finished examining the computer; I sync with the computer and then select next; I select the upgrade; then select next; the screen goes black on the 8525 and I lose connection with the computer (battery is full and no other programs running); then get an error messae 260.


Please help.
"

"I battled with this the first day the ROM was released. You should connect the USB cable BEFORE you start the update. It will change the colors on the phone to the 4 big bars.. Go through the steps in the update. It will attempt to show you what version is on the phone, but it will be blank. Just click Next (or whatever) and start the update. Should roll from there. If you start the update, then plug in the phone when it prompts you to, it will disconnect just like you have been experiencing. It took me about 5 tries to finally figure out when to plug in."

"I battled with this the first day the ROM was released. You should connect the USB cable BEFORE you start the update. It will change the colors on the phone to the 4 big bars.. Go through the steps in the update. It will attempt to show you what version is on the phone, but it will be blank. Just click Next (or whatever) and start the update. Should roll from there. If you start the update, then plug in the phone when it prompts you to, it will disconnect just like you have been experiencing. It took me about 5 tries to finally figure out when to plug in."

"I battled with this the first day the ROM was released. You should connect the USB cable BEFORE you start the update. It will change the colors on the phone to the 4 big bars.. Go through the steps in the update. It will attempt to show you what version is on the phone, but it will be blank. Just click Next (or whatever) and start the update. Should roll from there. If you start the update, then plug in the phone when it prompts you to, it will disconnect just like you have been experiencing. It took me about 5 tries to finally figure out when to plug in."