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Discussion: htc touch pro 2 issuesReported This is a featured thread

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krisburnett
htc touch pro 2 issues
Nov 5 2009, 10:50 AM EST | Post edited: Nov 5 2009, 10:50 AM EST
I have 2 issues that I cannot resolve with my new phone. Anyone have any ideas? Sprint customer service wants to do a hard re-set. I think there has to be an easier way to resolve...

1.) I have a photo showing when I re-boot or turn the phone back on - it is very light grey and shows for about 30 seconds... then goes to my normal photo background.
I don't want that particular photo - would like to delete or add a different one.

2.) My home page is showing that I have 1 unread text message. I do not. I have deleted all text messages from the deleted and inbox files. It still says I have 1 unread.
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browntannis
browntannis
1. RE: htc touch pro 2 issues
Nov 9 2009, 3:26 PM EST | Post edited: Nov 9 2009, 3:26 PM EST
"I have 2 issues that I cannot resolve with my new phone. Anyone have any ideas? Sprint customer service wants to do a hard re-set. I think there has to be an easier way to resolve...

1.) I have a photo showing when I re-boot or turn the phone back on - it is very light grey and shows for about 30 seconds... then goes to my normal photo background.
I don't want that particular photo - would like to delete or add a different one.

2.) My home page is showing that I have 1 unread text message. I do not. I have deleted all text messages from the deleted and inbox files. It still says I have 1 unread.
"
1: Select Start>Settings>Today. At the bottom of the first tab will be a box for "Use this picture as the background" and that should be what you have selected since the photo only shows until TouchDFlo3D launches.
2: Try this: http://www.sprintusers.com/forum/showthread.php?p=1910769
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krisburnett
2. RE: htc touch pro 2 issues
Nov 10 2009, 7:23 AM EST | Post edited: Nov 10 2009, 7:23 AM EST
"1: Select Start>Settings>Today. At the bottom of the first tab will be a box for "Use this picture as the background" and that should be what you have selected since the photo only shows until TouchDFlo3D launches.
2: Try this: http://www.sprintusers.com/forum/showthread.php?p=1910769
"
It worked!!! Thanks so very, very much!!!!!!!!!!!!!!!!!
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