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Location: HTC TOUCH PRO for SPRINT
Discussion: Touch Pro QWERTY keyboard problem
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N0ISV |
Touch Pro QWERTY keyboard problem
Oct 25 2009, 8:52 AM EDT
I have had my HTC Touch Pro for abt 3 weeks now. The QWERTY keyboard does not always work? I can get it to work, but it should not be this way? There seems to be A LOT of the same problems from people all over the world, the QWERTY keyboard either fails all together, or works sporadically? I have talked to a HTC tech about my problem, he will not confirm or deny there is a problem with the Touch Pro QWERTY keyboard? But to send it in and they can fix the problem? I have a RMA and address to send it in, before the warranty expires, but I wanted to try this HTC site to see if anyone else has the same problem, and found a fix, without sending the unit in?????? Hard and soft reset does not work? When sliding out the keyboard, and it is unresponsive, but the screen is on, pushing the power button off then on, seems to activate the QWERTY keyboard every time. This DOES NOT SEEM NORMAL????? Thanks for any help... 1 out of 1 found this valuable. Do you?
Keyword tags:
HERMAN
HTC
HTC Touch Phone
HTC Touch Pro
SPRINT
TOUCH-PRO
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JeffQ549 |
1. RE: Touch Pro QWERTY keyboard problem
Nov 13 2009, 3:22 PM EST
I had the same problem. HTC told me in email communications that it was a "known problem" and that I should take it in to the closest authorized service center; a local Sprint store.
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