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Discussion: HTC Touch HD hard sets itselfReported This is a featured thread

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rogerstubbs62
rogerstubbs62
HTC Touch HD hard sets itself
Sep 16 2009, 5:39 AM EDT | Post edited: Sep 16 2009, 5:39 AM EDT
hi guys, wonder if anyone can help . my Touch HD hard sets itself without any prompt from me..
it's only a few months old ..
cos i work nights the phone is on most of the time, so at least once every 3 or 4 days i switch the phone of for at least 5 minutes, when it is switched back on, some times i am confronted with the initial screen setup ...all the phone data gone.
it has also done it if i have just had to turn the phone off for security reason's any idea's Do you find this valuable?    
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talontsi07
talontsi07
1. RE: HTC Touch HD hard sets itself
Sep 16 2009, 5:42 AM EDT | Post edited: Sep 16 2009, 5:42 AM EDT
When I had a cooked ROM it did that and all I had to do was re-flash the ROM and it worked again...i still don't no why it was hard resetting but that fixed it for me. Do you find this valuable?    
rogerstubbs62
rogerstubbs62
2. RE: HTC Touch HD hard sets itself
Sep 16 2009, 5:52 AM EDT | Post edited: Sep 16 2009, 5:52 AM EDT
"When I had a cooked ROM it did that and all I had to do was re-flash the ROM and it worked again...i still don't no why it was hard resetting but that fixed it for me."
re-flash the ROM ??? this is new language .. i got to drop me pants infront of my phone?? lol .. i do want it to work again...
the phone is only a few months old Do you find this valuable?    
talontsi07
talontsi07
3. RE: HTC Touch HD hard sets itself
Sep 16 2009, 5:59 AM EDT | Post edited: Sep 16 2009, 5:59 AM EDT
What country/carrier are you with? plus you never no it might help with your bluetooth problem. Do you find this valuable?    
rogerstubbs62
rogerstubbs62
4. RE: HTC Touch HD hard sets itself
Sep 16 2009, 7:21 AM EDT | Post edited: Sep 16 2009, 7:21 AM EDT
02 england
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talontsi07
talontsi07
5. RE: HTC Touch HD hard sets itself
Sep 16 2009, 7:43 AM EDT | Post edited: Sep 16 2009, 7:43 AM EDT
If you wanted to flash your ROM you would need to find the original shipped ROM first. Do you find this valuable?    

BobDowne
6. RE: HTC Touch HD hard sets itself
Sep 16 2009, 8:56 PM EDT | Post edited: Sep 16 2009, 8:56 PM EDT
If your Touch HD isnt network branded, you should be able to use this one: http://www.htc.com/uk/SupportDownload.aspx?p_id=179&cat=2&dl_id=533

If that doesnt work, call the HTC support - they can book the device in for repair for you :) If you dont want to call the expensive 0845-number, you can find the direct phone numbers here: http://htcrom.com/direct_phone_numbers_htc_support Do you find this valuable?