Location: HTC TOUCH PRO for SPRINT

Discussion: Distorted image on display Sprint HTC Pro.Reported This is a featured thread

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eolivares76
eolivares76
Distorted image on display Sprint HTC Pro.
Feb 7 2009, 5:01 PM EST | Post edited: Feb 7 2009, 5:01 PM EST
I've had this phone for 7 days. Yesterday I noticed that when I opened the phone to use the keyboard, the display shows lines accross display, sometimes it looks kind of like a checkers's board. It was only when I opened the phone to use the keyboard but now the display is completely gone and I have to do a soft reset over and over again to get it to come up. It hasn't been dropped, no liquid damage, nothing. Anyone know about this and what it could be? Do you find this valuable?    

alban011
1. RE: Distorted image on display Sprint HTC Pro.
Mar 2 2009, 4:16 PM EST | Post edited: Mar 2 2009, 4:16 PM EST
I called Sprint about the same problem and they sent me at Replacment/Warranty department and they want me to pay $50 for another unit. I said no I already paid full retail price. Called HTC for a rom update no luck. The tech guy told me we may have to do a reinstalation of windows but no support over the net yet. I was told to call : PCD 800 229 1235. It is a third party who handels CDMA repair for HTC. Keep you updated or keep me updated. Good Luck 1  out of 1 found this valuable. Do you?    
KericeBoothe
KericeBoothe
2. RE: Distorted image on display Sprint HTC Pro.
May 12 2009, 12:23 PM EDT | Post edited: May 12 2009, 12:23 PM EDT
I had the same issue. it cleared up after shutting down and powering up phone. Do you find this valuable?    

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