Sign in or 

|
Yanqui |
Tilt won't charge or work on charger
Jan 10 2009, 10:01 PM EST
I moved over here from the Tilt buy or wait thread so as to focus on possibly finding a solution to the mysterious death of my Tilt. As stated in that thread, on Dec. 15 2008 my 2 month old Tilt lost its mind. I pressed the power button to turn on the phone and make a call and the screen was a flashing blue, red and green stripes. It then powered down on its own and I have not been able to use it since. When plugged into the charger it shows an amber led but will never turn green (charged) even if left on the charger for over a day. I have tried to have it replaced under warranty but because when I was making the warranty call to AT&T I got a fleck of spittle on the liquid damage indicator they will not honor the warranty. AT&T will not let me try a new battery without buying one but a couple month old battery shouldn't be bad anyway. when the phone is plugged into the charger it will not turn on at all. if it is not plugged into the charger it wil boot up fine but immediately show a low battery indication and shut down right away. I have talke to the HTC technical support and they have told me it appears to be defective hardware but because of the liquid damage indicator having a pink corner (from a drop of spit remember) the phone has no warranty and I will have to pay full price.
Do you find this valuable?
Keyword tags:
None
|
|
denco7 |
1. RE: Tilt won't charge or work on charger
Jan 10 2009, 10:38 PM EST
"I moved over here from the Tilt buy or wait thread so as to focus on possibly finding a solution to the mysterious death of my Tilt. As stated in that thread, on Dec. 15 2008 my 2 month old Tilt lost its mind. I pressed the power button to turn on the phone and make a call and the screen was a flashing blue, red and green stripes. It then powered down on its own and I have not been able to use it since. When plugged into the charger it shows an amber led but will never turn green (charged) even if left on the charger for over a day. I have tried to have it replaced under warranty but because when I was making the warranty call to AT&T I got a fleck of spittle on the liquid damage indicator they will not honor the warranty. AT&T will not let me try a new battery without buying one but a couple month old battery shouldn't be bad anyway. when the phone is plugged into the charger it will not turn on at all. if it is not plugged into the charger it wil boot up fine but immediately show a low battery indication and shut down right away. I have talke to the HTC technical support and they have told me it appears to be defective hardware but because of the liquid damage indicator having a pink corner (from a drop of spit remember) the phone has no warranty and I will have to pay full price."I think first off you have to eliminate the bad battery fix, it sure sounds like it. You have to get a new battery in their to try. I have seen 1 month old batteries be bad. Do you find this valuable? |
|
Yanqui |
2. RE: Tilt won't charge or work on charger
Jan 10 2009, 11:13 PM EST
But then why won't it even turn on when plugged into the charger. it should transfer power source to the charger and bypass the battery. That and the battery is $40 plus shipping online. I forgot what AT&T wanted to charge me but it was a lot more than that.
Do you find this valuable?
|
|
denco7 |
3. RE: Tilt won't charge or work on charger
Jan 10 2009, 11:27 PM EST
"But then why won't it even turn on when plugged into the charger. it should transfer power source to the charger and bypass the battery. That and the battery is $40 plus shipping online. I forgot what AT&T wanted to charge me but it was a lot more than that. "Occam's Razor ................................. Defective battery........................Defective charger. There must be a friendly AT$T or 3rd party store some where around that will work with you to check the battery and the charger. No friends or Assoc, with Tilts? Do you find this valuable? |
|
Yanqui |
4. RE: Tilt won't charge or work on charger
Jan 10 2009, 11:33 PM EST
I've tried two wall chargers that were both fine before and one car charger. not looking like it the charger. and no the AT&T store's policy is buy then you can use it. as is just about any place especially when it comes to batteries. I guess I'm S.O.L.
Do you find this valuable?
|
|
browntannis |
5. RE: Tilt won't charge or work on charger
Jan 14 2009, 3:21 PM EST
"I moved over here from the Tilt buy or wait thread so as to focus on possibly finding a solution to the mysterious death of my Tilt. As stated in that thread, on Dec. 15 2008 my 2 month old Tilt lost its mind. I pressed the power button to turn on the phone and make a call and the screen was a flashing blue, red and green stripes. It then powered down on its own and I have not been able to use it since. When plugged into the charger it shows an amber led but will never turn green (charged) even if left on the charger for over a day. I have tried to have it replaced under warranty but because when I was making the warranty call to AT&T I got a fleck of spittle on the liquid damage indicator they will not honor the warranty. AT&T will not let me try a new battery without buying one but a couple month old battery shouldn't be bad anyway. when the phone is plugged into the charger it will not turn on at all. if it is not plugged into the charger it wil boot up fine but immediately show a low battery indication and shut down right away. I have talke to the HTC technical support and they have told me it appears to be defective hardware but because of the liquid damage indicator having a pink corner (from a drop of spit remember) the phone has no warranty and I will have to pay full price."Did you try all the steps found http://www.htcwiki.com/page/Tilt+will+not+charge+and%2For+Power+On+Troubleshooting This is pretty much all you can do now that your warranty is void... Do you find this valuable? |
|
Yanqui |
6. RE: Tilt won't charge or work on charger
Jan 15 2009, 10:23 PM EST
Yeah I tried that. I've got a real expensive paper weight. I guess I'll just throw it in the trash. It's of no use to me now.
Do you find this valuable?
|
|
techdeuce |
7. RE: Tilt won't charge or work on charger
Feb 15 2009, 4:56 AM EST
mine did the same thing about a month ago, warranty replaced it luckily. I had an older blackjack I used in the meantime waiting on UPS.
Do you find this valuable?
|
|
Yanqui |
8. RE: Tilt won't charge or work on charger
Feb 15 2009, 1:12 PM EST
I finally got it replaced. I had to go to AT&T's "save" team which is the last ditch effort before dumping them for another carrier. I had quotes from alltell and Verizon and was ready to jump. it's kind of pathetic that it took that level of desperation before they would respond.
Do you find this valuable?
|