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Discussion: HTC Touch Pro SMS/Contact book problemReported This is a featured thread

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gregas
HTC Touch Pro SMS/Contact book problem
Jan 7 2009, 4:20 PM EST | Post edited: Jan 7 2009, 4:20 PM EST
Hello folks.

I got my brand new Touch Pro today and have (I hope) a small problem.
I synchronized Outlook 2007 contact book with my HTC Touch Pro and sent kind of a group message to my friends, but when they reply back, only a number is being shown, so even If they are stored in my contact book (their number is stored as a mobile number) their name is not appearing and when i click on their name a message pops up that this number is not stored in the contact book (even if it is).

Is this a bug or just a matter of some settings ?

Thanks a lot for your help Do you find this valuable?    
Keyword tags: Contacts HTC Touch Pro SMS

gregas
1. RE: HTC Touch Pro SMS/Contact book problem
Jan 8 2009, 5:02 AM EST | Post edited: Jan 8 2009, 5:02 AM EST
Hello !


So there is not solution to this problem ? Do you find this valuable?    

gregas
2. RE: HTC Touch Pro SMS/Contact book problem
Jan 23 2009, 4:10 AM EST | Post edited: Jan 23 2009, 4:10 AM EST
The solution was

"Use a registry editor and go to HKCU\Control Panel\Phone\CalIidMatch value is by default 8, i.e 8 Digits. Change that to 7 and soft reset."

More info: http://social.microsoft.com/forums/en-US/windowsmobilephonesandaccessories/thread/747a9ca3-e27b-4b43-bef1-c1cf532ad692/ Do you find this valuable?    
browntannis
browntannis
3. RE: HTC Touch Pro SMS/Contact book problem
Jan 23 2009, 1:28 PM EST | Post edited: Jan 23 2009, 1:28 PM EST
"Hello folks.

I got my brand new Touch Pro today and have (I hope) a small problem.
I synchronized Outlook 2007 contact book with my HTC Touch Pro and sent kind of a group message to my friends, but when they reply back, only a number is being shown, so even If they are stored in my contact book (their number is stored as a mobile number) their name is not appearing and when i click on their name a message pops up that this number is not stored in the contact book (even if it is).

Is this a bug or just a matter of some settings ?

Thanks a lot for your help"
This is likely due to a difference in the phone number format. If it is off by one digit (SMS or Outlook sometimes shows 1+phone number) the device wont recognize it as an existing but as a new. Do you find this valuable?