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Location: HTC AT&T Tilt (TYTN II)
Discussion: Tilt Hard Reboot Problem??
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conch |
Tilt Hard Reboot Problem??
Oct 4 2008, 8:01 AM EDT
Before I bought my Tilt phone, I read on some forums that people had to do a "hard reset" (removing the battery momentarily in order to be able to power back on) frequently. Since my phone arrived, I've had to do this at least two or three times a day, just to keep the phone working. It is a big pain, and I'm planning to call AT&T tech support on Monday. Has anyone else had this problem, and what is the fix? I don't want to exchange this phone for a refurbished phone; if I download Windows Mobile 6.1, will that help?I have had some successes. Wi-Fi works most of the time and I can make regular voice calls and (SMS) text messages. But AT&T has blocked the sending and receiving of multimedia (MMS) messages since I don't subscribe to one of their data plans. I downloaded the HTC Streaming Video software, and it allows me to view YouTube videos online very nicely. But most picture attachments to incoming e-mail messages simply don't show up. Do you find this valuable?
Keyword tags:
AT&T Tilt
Device Freeze
Hard Reset
TyTN II
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Posted Anonymously |
1. RE: Tilt Hard Reboot Problem??
Oct 30 2008, 4:12 PM EDT
ive had my tilt for a couple months....the only time i have ever reset it was when i was flashing and updating the rom. you might wanna talk to at&t tech support.if you need help there are many many many forums that you can go to xda-developers being one of them....that is where i learned how to do everything... it mainly sounds like you have a phone issue...take it to the store Do you find this valuable? |
browntannis |
2. RE: Tilt Hard Reboot Problem??
Oct 30 2008, 5:10 PM EDT
"Before I bought my Tilt phone, I read on some forums that people had to do a "hard reset" (removing the battery momentarily in order to be able to power back on) frequently. Since my phone arrived, I've had to do this at least two or three times a day, just to keep the phone working. It is a big pain, and I'm planning to call AT&T tech support on Monday. Has anyone else had this problem, and what is the fix? I don't want to exchange this phone for a refurbished phone; if I download Windows Mobile 6.1, will that help?A Hard Reset is actually the one that deletes everything from your device and reloads only the OS and components that came with it, you are doing more of a soft reset when you are removing the battery. What exactly is not working that causes you to have to soft reset your device?? aside from the email attachments (if these are emails from Exchange, this option may have been disabled by your IT or if it is from ISP, you may have the attchment option disabled). It is a requirement to be running the latest software on your device to be considered for a warranty exchange so you may as well do the update to see if it corrects some of the issues that you are seeing. 2 out of 2 found this valuable. Do you? |
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Posted Anonymously |
3. RE: Tilt Hard Reboot Problem??
Oct 30 2008, 10:51 PM EDT
hello ive had some success by deleting cookies, history and temp files then a soft reset when this happens . you open up internet explorer go to options then do this
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swimmerdave |
4. RE: Tilt Hard Reboot Problem??
Oct 31 2008, 11:36 AM EDT
By holding down the camera button on the right side of the phone and simultaneously depressing the reset button to right of the memory card slot will perform the hard reset. Warning!!!!! All info will be erased and so save anything needed before hand.
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Posted Anonymously |
5. RE: Tilt Hard Reboot Problem??
Nov 13 2008, 10:23 AM EST
I read a lot of these posts on many different threads/boards. I've had mine for a tad over a year and have yet to encounter a single problem with it. I think its frozen 1 time on me, that's it. To me, this is the best phone I've ever had!
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jroach64 |
6. RE: Tilt Hard Reboot Problem??
Jan 21 2009, 6:13 PM EST
If you have allready applied 6.1 update, reset like swimmerdave said. Then plug phone via usb, the restart 6.1 update from pc. This will get phone back functional.
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