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Discussion: Unable to reply SMS on HTC Touch Diamond


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Anonymous
Unable to reply SMS on HTC Touch Diamond
Sep 3 2008, 10:38 AM EDT
I did a soft reset today after my phone hung on me. Afterwhich, I could view new and old messages but could not reply to any. I now get a blank white screen whenever I press reply. There is an error message that states "The message cannot be signed and/or encrypted".

Please help!!
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Juggalo_X

Juggalo_X
RE: Unable to reply SMS on HTC Touch Diamond
Sep 3 2008, 10:40 AM EDT
"I did a soft reset today after my phone hung on me. Afterwhich, I could view new and old messages but could not reply to any. I now get a blank white screen whenever I press reply. There is an error message that states "The message cannot be signed and/or encrypted".

Please help!!"
your going to need to do a hard reset on your device back up your contacts and Personal information. then follow the hard reset procedure in the user guide.

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Anonymous
RE: Unable to reply SMS on HTC Touch Diamond
Sep 3 2008, 10:43 AM EDT
Is there no other way besides a hard reset? I have done a hard reset on this phone at least 5 times since I bought the phone 2 months ago and it is getting frustrating.

What actually happened?
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Juggalo_X

Juggalo_X
RE: Unable to reply SMS on HTC Touch Diamond
Sep 3 2008, 11:14 AM EDT
"Is there no other way besides a hard reset? I have done a hard reset on this phone at least 5 times since I bought the phone 2 months ago and it is getting frustrating.

What actually happened?"
Im thinking its the only way unless u can restore from a backup.

i always configure my device exactly the way i like it all the tweaks software and such then use sprite back up to make an image of it so if i ever have to hard reset its less painful.

i searched all diamond forums for your error message it appears your the only one with this issue that has reported it so far. so the only troubleshooting i can offer is a hard reset.
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Anonymous
RE: Unable to reply SMS on HTC Touch Diamond
Sep 9 2008, 11:20 PM EDT
So far, my test show it is due to chinese s/w installation ....
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Anonymous
RE: Unable to reply SMS on HTC Touch Diamond
Sep 9 2008, 11:30 PM EDT
Found from third party forum post stated that either uninstall CE-Star or register the s/w will help, try and see 1  out of 1 found this valuable. Do you?    

Anonymous
RE: Unable to reply SMS on HTC Touch Diamond
Sep 26 2008, 9:03 AM EDT
uninstall CE-star will solve your problem
1  out of 1 found this valuable. Do you?    

Anonymous
RE: Unable to reply SMS on HTC Touch Diamond
Today, 9:00 PM EST
Its correct. i was facing same problem with htc touch. uninstall CE-Star, resolved it. thanks for help. Do you find this valuable?    

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