Location: The Dash FAQ

Discussion: tmobile startup screen?


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Anonymous
tmobile startup screen?
Jul 8 2008, 11:04 PM EDT
does anyone know what could possibly be the problem(s) when the phone is turned on all that happens is the screen lights up displaying the tmobile logo at the top with a white background with little black rectangles (almost like a checkerboard, but not) all over it?? have tried the reset as stated on the faq page (the 2nd option holding down the two buttons while powering on the dash...) but "nothing" appears to be happening.
thanx,
jax
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Anonymous
RE: tmobile startup screen?
Aug 19 2008, 7:59 PM EDT
Did you get this figured out because I am having the same exact problem with my blackberry phone through T-mobile! I've tried everything and nothing works! What did you end up having to do then? Do you find this valuable?    

Anonymous
RE: tmobile startup screen?
Aug 20 2008, 3:42 PM EDT
I've had 2 dashes since March 08 and both have done this. Tier 3 tech support said that it is equipment failure and sent me a new one both times. I'm buying a blackberry now. Do you find this valuable?    

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