Welcome! This is a website that everyone can build together. It's easy!

Location: Discussion Forum

Discussion: ActiveSync and Outlook


Watch

Anonymous  (Get credit for your thread)


northwave

northwave
ActiveSync and Outlook
Jun 27 2008, 8:08 AM EDT
Hi,

I have a HTC TyTN ll and I am having problems synchronising my work email.

The server at work has exchange 2003 SP2 and Activesync. We also have both OWA and OMA and I can access these succesfully through the PDA.

The OWA/OMA both use SSL and have a instantssl certificate installed which I have downloaded and installed onto my device.

My credentials are correct, I have recreated the data source and resetted device but..

During snychronisation on the PDA I get the following error:

"ActiveSync encountered a problem on the server" Support Code: 0x85010014.

Following a google I found that this is as a result of having the SSL port 443 defined in IIS for the webmail site. Now if I remove this port I get the message "waiting for network". I have read this is temporary, but I have tried for the past few days and it still doesnt get past this stage. I am using our wireless and the GPRS as provided by orange to connect.

Also removing the port 443 has concequences on anyone else accessing the OWA as it does not work.

Do any of you guys know any ideas on how I can get the PDA to synchronise?

Many Thanks in Advance :)
Do you find this valuable?    
northwave

northwave
RE: ActiveSync and Outlook
Jun 30 2008, 9:29 AM EDT
I now recieve the following error on the server:

"Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379). For information about how to properly configure IIS to support Kerberos and NTLM authentication, see Microsoft Knowledge Base article 215383, "How To Configure IIS to Support Both Kerberos and NTLM Authentication" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383). This issue may occur after installing Windows SharePoint Services on a server running Exchange Server 2003. For information about how to properly configure a server to......"

Exchange is installed on an SBS 2003 and I dont believe the microsoft kb is useful for this. Even if it is, I can work around this by removing ssl. However at this point I dont get any errors on the server and all I get from the HTC is "waiting for network". As mentioned earliar.


Any suggestions would be highly appreciated.
1  out of 1 found this valuable. Do you?    

Related Content

  (what's this?Related ContentThanks to keyword tags, links to related pages and threads are added to the bottom of your pages. Up to 15 links are shown, determined by matching tags and by how recently the content was updated; keeping the most current at the top. Share your feedback on Wetpaint Central.)
Top Contributors