"<This is a reposting of one that was located in Discussion forum; Sorry that I do not know how to change the location once after a message is posted.>
Hi Expert out there,
My Cingular 8125 had a white screen. I learned that a hard reset might resolve this problem.
However, both my comm manager button and voice command button may have been reprogrammed (to other functions) because all I got was some colored horizontal lines in red (with text IPL 2.25 & SPL 2.25), green, blue, white, which seemed to indicate that the 8125 was in the boot loader according to the following post.

http://www.howardforums.com/showthread.php?p=10909448

So I would very much appreciate whether any one knows whether there is another way to hard reset the 8125.

Thanks.
M"

"Read this thread easpecially post #7 http://forum.xda-developers.com/showthread.php?t=376352&highlight=stuck+bootloader"

"<This is a reposting of one that was located in Discussion forum; Sorry that I do not know how to change the location once after a message is posted.>
Hi Expert out there,
My Cingular 8125 had a white screen. I learned that a hard reset might resolve this problem.
However, both my comm manager button and voice command button may have been reprogrammed (to other functions) because all I got was some colored horizontal lines in red (with text IPL 2.25 & SPL 2.25), green, blue, white, which seemed to indicate that the 8125 was in the boot loader according to the following post.

http://www.howardforums.com/showthread.php?p=10909448

So I would very much appreciate whether any one knows whether there is another way to hard reset the 8125.

Thanks.
M"

"Thanks a lot. I guess for my case I should download the official Cingular 2.25 ROM.
http://www.htcamerica.net/support/8125/software-downloads.html

I got the link above. It mentioned about ActiveSync but I guess ActiveSync would not work for my case based on the referenced postings.
I will try it and update you with the results tomorrow. Thanks again.
BTW, the white screen showed up after I installed a language software. "

"Hi denco7 and other helping friends,
Thanks a lot. I finally did the ROM update and it revived my phone. I found that I did not need a USB cradle but just needed to make sure that my phone was fully charged before the ROM update. I also saw that my phone could be charged when it was connected to the computer via the USB cable. And as mentioned earlier, when in boot loader mode, no need to start activeSync (but just make sure you do have activeSync). Just (1) download the ROM update from the htc support site (for me it was at http://www.htcamerica.net/support/8125/software-downloads.html
), [if this is a first-time 8125 ROM update, I would recommend running the initial steps of the ROM update software to view/save/print the readme file; one thing I fortunately already had already done before running the ROM update was to have disabled the hibernate/standby mode of my PC] (2) connect the fully-charged phone through the USB in the boot loader mode (in my case, it was to do the hard reset when seeing the white screen to enter into the boot loader mode) – the word “USB” should appear at the lower-left corner of the boot loader screen (horizontal color lines), (3) run the update software and do not touch either your PC or your phone until instructed. It took about 10 minutes and there was a meter showing on both my PC and my phone showing the installation progress."