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Location: Sprite Back Up Utility
Discussion: Sprite Backup v. Norton Smartphone Security
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crabpot |
Sprite Backup v. Norton Smartphone Security
May 26 2008, 12:43 AM EDT
The version of Sprite Backup furnished with the AT&T Tilt is or has been version 5.1. If you use Norton Smartphone Security then Sprite Backup freezes during a backup and locks up a large portion of system resources requiring a soft reset to restore functionality to the phone. Symantec has not yet responded to this and Sprite Software is looking at this issue. At the request of Sprite Technical Support I downloaded Sprite Backup v.6.2 and it worked without any problems.Since Sprite Backup v. 5 is installed in ROM, it cannot easily be removed but I confirmed with Sprite that the upgrade to v6.2 will run properly even if v.5 is present. Since they are in New Zealand, I do not work for or know anyone working for Sprite but I will add that I was amazed with the timeliness and quality of Sprint Technical Support. I am waiting for the upgrade of Windows Mobile to v.6.1 and then will upgrade Sprite Backup and combine this with Terminator which is a lo-jack type program to locate a lost or stolen phone and can even wipe data if needed. Do you find this valuable?
Keyword tags:
back up
norton smartphone security
restore
Sprite
tilt
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