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Discussion: Activesync problem


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akd1979

akd1979
Activesync problem
Apr 10 2008, 1:54 PM EDT
My "Activesync" does not work when I use WinXP home.
Please help.
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browntannis
browntannis
RE: Activesync problem
Apr 10 2008, 3:03 PM EDT
"My "Activesync" does not work when I use WinXP home.
Please help.
"
We need the details of where you are running into trouble....
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Anonymous
RE: Activesync problem
May 23 2008, 7:56 PM EDT
hello,
I spent lots of time trying to synchronize my HTC Touch with my PC (XP-SP2) with activesync: the HTC was recognized (ok to browse the phone HDD in winExplorer ) but the activeSync program freezed after the connection was set ( message "Récupération des paramètres", in french : should be something like "Retrieving parameters" I think in EN version) . I've read all possible forums , found nothing that could help me ... so ... I tried the "big random last solution": trying to change all parameters in the phone system, before I make it burn in hell: and found one option that solved the issue :
in Configuration->Connections->USB-to-PC menu : I disabled the option "enable advanced network feature". Doing this: the HTC automatically re-connected to the PC, ActiveSync recognized it and I could synchronize everything.
I don't really understand why this worked doing this, but ... it worked :)

/Matthieu
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Anonymous
RE: Activesync problem
Jul 20 2008, 11:48 PM EDT
"hello,
I spent lots of time trying to synchronize my HTC Touch with my PC (XP-SP2) with activesync: the HTC was recognized (ok to browse the phone HDD in winExplorer ) but the activeSync program freezed after the connection was set ( message "Récupération des paramètres", in french : should be something like "Retrieving parameters" I think in EN version) . I've read all possible forums , found nothing that could help me ... so ... I tried the "big random last solution": trying to change all parameters in the phone system, before I make it burn in hell: and found one option that solved the issue :
in Configuration->Connections->USB-to-PC menu : I disabled the option "enable advanced network feature". Doing this: the HTC automatically re-connected to the PC, ActiveSync recognized it and I could synchronize everything.
I don't really understand why this worked doing this, but ... it worked :)

/Matthieu"
Your big randon last solution worked great! Thank you!
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Anonymous
RE: Activesync problem
Jul 22 2008, 6:16 AM EDT
When you turn off the advanced network connection, it solves almost all problems because, the advanced connection option lets you setup a network connection with the phone, the problem being that a lot of people's firewalls will block this. when you untick this option the computer just sees it as a straight through usb connection. So no firewall issues. This wil resolve most activesync problems. Do you find this valuable?    

Anonymous
RE: Activesync problem
Aug 11 2008, 3:03 PM EDT
Thank you! Same problem - same solution! HTC P3400 synch.-ing normally again. Brilliant!

Boots
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Anonymous
RE: Activesync problem
Aug 22 2008, 11:32 AM EDT
Hi
I turned off the advanced network connection checkbox on my HTC touch but still active sync disconnects after a few minutes
does anyone else still have this problem ?
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