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Posted Anonymously |
Wi Fi
Jan 8 2008, 11:40 PM EST
My Wi Fi won't work on mt HTC P4000 (Telus). Any idea how to fix this?
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Keyword tags:
P4000
Telus
Windows Mobile 5
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Posted Anonymously |
1. RE: Wi Fi
Jan 29 2008, 5:55 PM EST
I can't get my wi fi to work either. If I switch over to wireless, my mogul will see the networks, and I can enter the set up and enter in my network key. But when I try to connect, the network shows up as unavailable. Anyone have any ideas?
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browntannis |
2. RE: Wi Fi
Jan 29 2008, 9:30 PM EST
Is the Network you are trying to connect to hidden? If it is, you have to set it up manually on the device, it wont see it automatically.As far as showing up as unavailable, it could be low signal strength, incorrect settings (WEP, etc) or the Access Point isnt accepting anymore connections. 0 out of 1 found this valuable. Do you? |
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Posted Anonymously |
3. RE: Wi Fi
Feb 17 2008, 8:28 AM EST
So I see the same problem. I don't have a hidden network - I broadcast my ssid and I have other devices which can freely come and go on the network. I'm using a dlink router and have tried 'b', 'g', 'n' and combination of those different bands/specifications - all with no luck. I'm concerned that this is a bad product from the various threads I've read - I hope that there is some form of support which will actually identify the root problem.
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Posted Anonymously |
4. RE: Wi Fi
Mar 17 2008, 2:34 PM EDT
"So I see the same problem. I don't have a hidden network - I broadcast my ssid and I have other devices which can freely come and go on the network. I'm using a dlink router and have tried 'b', 'g', 'n' and combination of those different bands/specifications - all with no luck. I'm concerned that this is a bad product from the various threads I've read - I hope that there is some form of support which will actually identify the root problem."I am actually experiencing EXACTLY the same problem. Everything was fine up until Mar 8/08. After that I can't seem to get onto WiFi - this includes unsecured, unhidden networks that anything else I own can easily connect to. I haven't added anything new since then so there's nothing that should have triggered this from my side. I have spoken with HTC - they tell me to call Telus. Telus tells me to call HTC....HELP! Do you find this valuable? |
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Posted Anonymously |
5. RE: Wi Fi
Apr 2 2008, 10:36 PM EDT
Same issue here. Wi-fi all of a sudden just stopped finding networks to connect to. It's been 5 days and no internet access. I'm going to call Telus and see if they can replace the device.If there's a fix from anyone, I'd love to see it! Do you find this valuable? |
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Posted Anonymously |
6. RE: Wi Fi
Jun 4 2008, 7:35 PM EDT
if wi-fi shuts off will it switch to EDGE and charge me? and how do i know if it's connected to wi-fi, cuz when it is on wi-fi it still says like 5KB or 14KB at the bottom of internet explorer.. am I being charged?
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Posted Anonymously |
7. RE: Wi Fi
Jun 4 2008, 9:38 PM EDT
"I am actually experiencing EXACTLY the same problem. Everything was fine up until Mar 8/08. After that I can't seem to get onto WiFi - this includes unsecured, unhidden networks that anything else I own can easily connect to. I haven't added anything new since then so there's nothing that should have triggered this from my side. I have spoken with HTC - they tell me to call Telus. Telus tells me to call HTC....HELP!"Technically, Telus shoudl be handling this as they have opted to support the devices rather than HTC doing it. Have you done a Hard Reset on your device??That might bring it back to life... Do you find this valuable? |
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dummyman |
8. RE: Wi Fi
Sep 19 2009, 12:30 PM EDT
My HTC P4000 has worked on wifi until this past week when I installed a new wireless router. After a few frustrating days of the same issue I called the HTC support people. Guess what? Most smart phones all work with the 'G' router, but not with 'N' As my hard wired desktop and two wireless notebooks are working fine with it, I guess we now need to find a way around the 'N' router issue for smart phones.
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Sgarrela |
9. RE: Wi Fi
Sep 20 2009, 7:57 PM EDT
| Post edited: Sep 20 2009, 8:07 PM EDT
"My HTC P4000 has worked on wifi until this past week when I installed a new wireless router. After a few frustrating days of the same issue I called the HTC support people. Guess what? Most smart phones all work with the 'G' router, but not with 'N' As my hard wired desktop and two wireless notebooks are working fine with it, I guess we now need to find a way around the 'N' router issue for smart phones."Most 802.11n (300 mbps) routers are backward compatible to "g" (54mbps) and even "b" (11mbps). Check the tech. docs. on your router and see if there is an option to auto-select the transmit/receive speed. I don't know of any router that will do "N" but not "G". There is one possible SNAFU and that is if your router is operating at 5GHz rather than 2.4GHz which is standard for 802.11b/g. Read the article below for the complete lowdown on 802.11n http://www.pcworld.com/article/145098/new_80211n_routers_the_best_wifi_yet.html Post back and let us know how it's working. Do you find this valuable? |
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dummyman |
10. RE: Wi Fi
Sep 21 2009, 2:37 PM EDT
"Most 802.11n (300 mbps) routers are backward compatible to "g" (54mbps) and even "b" (11mbps). Check the tech. docs. on your router and see if there is an option to auto-select the transmit/receive speed. I don't know of any router that will do "N" but not "G". There is one possible SNAFU and that is if your router is operating at 5GHz rather than 2.4GHz which is standard for 802.11b/g.Thank you for your suggestions. I spoke with the linksys tech people for over 1/2 hour earlier today. I have switched the router to G only and it is operating at 2.4GHz. My desktop which is hard wired works well as does my laptop which is wireless, however, they both also worked on N (mixed setting). My HTC P4000 still does not connect wirelessly. It says it is available, but won't connect. Oh well, back to the drawing board. Thanks again. Do you find this valuable? |
denco7 |
11. RE: Wi Fi
Sep 21 2009, 5:41 PM EDT
"Thank you for your suggestions. I spoke with the linksys tech people for over 1/2 hour earlier today. I have switched the router to G only and it is operating at 2.4GHz. My desktop which is hard wired works well as does my laptop which is wireless, however, they both also worked on N (mixed setting). My HTC P4000 still does not connect wirelessly. It says it is available, but won't connect. Oh well, back to the drawing board. Thanks again."Have you tried setting your phone to best performance instead of best battery Do you find this valuable? |
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dummyman |
12. RE: Wi Fi
Sep 22 2009, 3:31 PM EDT
"Have you tried setting your phone to best performance instead of best battery "Thank you, but I already tried that with no different result. One consellation is that I am not alone. Doing a search on this topic looks like lots of us are having the same issue. Fred A. Do you find this valuable? |
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ppaskova |
13. RE: Wi Fi
Oct 20 2009, 11:52 AM EDT
"Thank you, but I already tried that with no different result. One consellation is that I am not alone. Doing a search on this topic looks like lots of us are having the same issue. Fred A."I also have same issue. And my Phone is HTC Diamond and Netgear N router. When i had G router it worked fine but when switched to N, the phone is Connecting to WIFI (Using WPA-PSK Encription), but drops connection right away. This issue with Win Mobile 6.1 phones not fully compatable with N routers due to G backwards compatability on N router not desined to connect / hold smart phones connections. I reserched this issue ! Do you find this valuable? |
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dummyman |
14. RE: Wi Fi
Oct 20 2009, 7:15 PM EDT
| Post edited: Oct 20 2009, 7:19 PM EDT
My P4000 works wirelessly everywhere but at home on my network. Three computers are on the same network. As the issue is at home, I had to assume that it is a local problem. My Linksys WRT120N wireless router has a security setting which I have set using WEP with a 10 digit alphanumeric network key. It also has a network lock that prevents strangers from joining my network. I turned off the network lock and wow, my P4000 is now part of my home wireless network. It was just that easy. Once the P4000 became part of my network, I turned network lock back on and it is still in the network. Hope this works for others that also had this issue.
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rizgud |
15. RE: Wi Fi
Oct 27 2009, 10:25 PM EDT
"My HTC P4000 has worked on wifi until this past week when I installed a new wireless router. After a few frustrating days of the same issue I called the HTC support people. Guess what? Most smart phones all work with the 'G' router, but not with 'N' As my hard wired desktop and two wireless notebooks are working fine with it, I guess we now need to find a way around the 'N' router issue for smart phones."this is very valuable information for HTC Hero or G2 Touch users and I am also trying all this for last many days my device G2 touch is also transferring data with few router and with few it’s not and as my router is N D-Link DIR615 and I ll try now syslink or if u suggest me any better for my device Thanks for information Email me about your suggestion Do you find this valuable? |
