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Discussion: LCD or Touch screen not workingReported This is a featured thread

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hraja12
20. RE: LCD or Touch screen not working
Jul 5 2009, 11:52 AM EDT | Post edited: Jul 5 2009, 11:52 AM EDT
"SAMe PROBLEM..have u got any solution??please advise!"
touch screeen not working help me pls
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Beaverbuzz
21. RE: LCD or Touch screen not working
Jul 18 2009, 9:57 AM EDT | Post edited: Jul 18 2009, 9:57 AM EDT
Hi, I have the HTC touch from bell. I too had the same problem with my screen. It stopped working completely. The phone is pretty much useless without the touch screen working, there is only 3 buttons on the phone! Can't even dial 911... So I was pretty pissed when the screen stopped working. Like others I searched the internet for answers and didn't really find too much. I found that maybe tapping the four corners of the screen firmly might work, but it didn't. Taking the protective cover off the screen might work, didn't work. I tried updating the ROM, using the official software from HTC website. I was able to update my phone, but my touch screen still didn't work. Someone said something about some copper connections inside the phone, need to be re-adjusted behind the screen or something like that. So I willing opened the phone (only 4 hex screws on the back) and took the front plastic cover off. If you look closely, you'll see the front cover is plugged into the 'motherboard' and you can simply unplug it. I unplug it and plug it back in, do a restart of the phone (take battery out and back in) and still nothing, screen doesn't work.
I noticed that on the front cover of the phone (underneath) you can see the copper band of wires that connect to the buttons and probably feeds the information from the touch screen to the 'computer'. I accidentally unplugged the wire (thought I broke it) but was able to insert it back in. I put the the cover back on, put the battery in, power up phone, BINGO! Touch screen works! What I did to make it work? Not sure...
But for people with the same problem. Try this:
1) update ROM
http://www.htc.com/us/SupportDownload.aspx?p_id=70&cat=2&dl_id=98
2) Unplug and plug back in that little wire.
http://img81.imageshack.us/img81/1912/htctouchx.jpg
Its the red circle I'm talking about.
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sambhavgore
22. RE: LCD or Touch screen not working (SOMETIMES)
Sep 16 2009, 5:27 AM EDT | Post edited: Sep 16 2009, 5:27 AM EDT
Hi,
I also have the same problem, but it is intermittent, The screen works sometimes and sometimes it doesn't. Sometimes it works as if the problem was never there, sometimes it takes two or three clicks(or touches) to activate/use the screen, and other times it is simply dead. I haven't done anything till now, but I am going to try the unpluging and pluging back of wire. I went to few of mobile phone repair guys here in Singapore, but they asked me to change the whole screen (which would cost me about SGD 100). But I think that is not the solution.
Any of you have any idea that If I go to authorised service center of HTC, can they fix it for me for cheap? As I am little scared to open the whole phone up.
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hobox
23. RE: LCD or Touch screen started working
Sep 24 2009, 4:27 AM EDT | Post edited: Sep 24 2009, 4:27 AM EDT
Removed my screen protector and voilá.... working again.

But I can see there are a lot of dust between then cover and the screen so obvously my phone isn't tight.
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