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HTC TyTN II Driver Issues
Taiwanese PDA giant HTC released their latest flagship PDA phone called HTC TyTN II (also known as Kaiser, Tilt and MDA Vario III) but recent discoveries show that maybe it's not so much a powerhouse after all. Due to lack of proper driver support for the video part, based on ATi Imageon technology, of the Qualcomm MSM7200 chipset users are left with a seriously handicapped unit with very poor support for gaming, video and photo. Granted, the phone is mostly intended for business users who will rarely see the effects of these issues but it's still leaving thousands of customers who want to fully utilize the phone with a slightly bitter taste in their mouths.
Edit: I have been notified that the Touch Dual, Wings, Titan, Vogue, Libra, Iris and Touch Cruise built upon the same chipset-family suffers from the exact same problems.
UPDATE: This issue is finally starting to get some traction in the news thanks to www.htcclassaction.org. Check out some of the articles written by major players in the IT news field:
The Inquirer (UK, also on FR), The Register (UK), Tweakers (NL), Gizmodo (FR), Newz (DK), CNET (TW, article in English)
Mobility Today (US), Pocket Info (NL), Mobile Cowboys (NL), MS Mobiles (US), Cool SMartphone (US), Mobile Gadget News (US)
Wireless and Mobile News (US), Wireless Week (US), Engadget Mobile (US) - and many more
UPDATE2:Not so much an update as a resignation. Many months have passed, HTC has done nothing to resolve the issues except promised a patch (not driver) that would improve general performance. Such a patch has not been released yet.
A petition for driver support has been posted and over 13000 people have signed it. It has been sent to HTC on numerous occasions yet no official statement or fix has been produced as of yet.
You can check out the petition here:
http://www.petitiononline.com/tytn2vid/
To be more specific the issue stems from the fact that HTC doesn't supply any generic driver for the video part of the chipset that the phone is based on. The chip in itself has all the support needed problem is that in order to access it you need to use esoteric and closed source platforms instead of the widely used APIs such as GDI (for drawing up the phone interface), DirectDraw (for video playback), Open GL ES/Direct3D Mobile (for 3D gaming) and GAPI (gaming).
Acceleration can, supposedly, still be achieved through applications which are programmed for the specific Qualcomm software platforms.
This means that all your favourite applications that work on pretty much all other Windows Mobile phones, that in some way need video performance, will perform worse on the TyTN II than on pretty much any other recent (and even older) devices. Even the older TyTN ("I") shows superior performance when it comes to video.
This also translates to problems with games. Open GL ES games for Windows Mobile such as Call Of Duty 2 needs to be rendered in "software" mode on the TyTN II even though its hardware supports Open GL ES. And just as in the case with video playback even this software rendering is slower than on older devices in many cases.
Even simple things like sliding out the keyboard and going to landscape mode, scrolling through lists or in your browser etc. suffers from a delay compared to many Windows Mobile 6 based devices. So it's not just a question of people wanting to use their phone as an entertainment device, this also effects "normal" (business/office) every day use.
Below you find two perfect examples of this poor TyTN II performance in an every day application:
The first video shows poor scrolling performance in IE and the next shows poor scrolling performance in the "explorer". Both issues or most likely related to the GDI driver not being hardware accelerated. Even on older hard (as seen in the first video) this operation should be much smoother.
Edit: I have been notified that the Touch Dual, Wings, Titan, Vogue, Libra, Iris and Touch Cruise built upon the same chipset-family suffers from the exact same problems.
UPDATE: This issue is finally starting to get some traction in the news thanks to www.htcclassaction.org. Check out some of the articles written by major players in the IT news field:
The Inquirer (UK, also on FR), The Register (UK), Tweakers (NL), Gizmodo (FR), Newz (DK), CNET (TW, article in English)
Mobility Today (US), Pocket Info (NL), Mobile Cowboys (NL), MS Mobiles (US), Cool SMartphone (US), Mobile Gadget News (US)
Wireless and Mobile News (US), Wireless Week (US), Engadget Mobile (US) - and many more
UPDATE2:Not so much an update as a resignation. Many months have passed, HTC has done nothing to resolve the issues except promised a patch (not driver) that would improve general performance. Such a patch has not been released yet.
A petition for driver support has been posted and over 13000 people have signed it. It has been sent to HTC on numerous occasions yet no official statement or fix has been produced as of yet.
You can check out the petition here:
http://www.petitiononline.com/tytn2vid/
To be more specific the issue stems from the fact that HTC doesn't supply any generic driver for the video part of the chipset that the phone is based on. The chip in itself has all the support needed problem is that in order to access it you need to use esoteric and closed source platforms instead of the widely used APIs such as GDI (for drawing up the phone interface), DirectDraw (for video playback), Open GL ES/Direct3D Mobile (for 3D gaming) and GAPI (gaming).
Acceleration can, supposedly, still be achieved through applications which are programmed for the specific Qualcomm software platforms.
This means that all your favourite applications that work on pretty much all other Windows Mobile phones, that in some way need video performance, will perform worse on the TyTN II than on pretty much any other recent (and even older) devices. Even the older TyTN ("I") shows superior performance when it comes to video.
This also translates to problems with games. Open GL ES games for Windows Mobile such as Call Of Duty 2 needs to be rendered in "software" mode on the TyTN II even though its hardware supports Open GL ES. And just as in the case with video playback even this software rendering is slower than on older devices in many cases.
Even simple things like sliding out the keyboard and going to landscape mode, scrolling through lists or in your browser etc. suffers from a delay compared to many Windows Mobile 6 based devices. So it's not just a question of people wanting to use their phone as an entertainment device, this also effects "normal" (business/office) every day use.
Below you find two perfect examples of this poor TyTN II performance in an every day application:
The first video shows poor scrolling performance in IE and the next shows poor scrolling performance in the "explorer". Both issues or most likely related to the GDI driver not being hardware accelerated. Even on older hard (as seen in the first video) this operation should be much smoother.
Latest page update: made by AntonNilsson
, Apr 11 2008, 8:50 PM EDT
(about this update
About This Update
Edited by AntonNilsson
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Edited by AntonNilsson
40 words added
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view changes
- complete history)
Keyword tags:
8920
8925
AT&T Tilt
ATi
ATT Tilt
Cruise
Direct3D
DirectDraw
driver
ES
HTC
imageon
issue
Kaiser
msm7200
Open GL
P4550
problem
qualcomm
T Mobile MDA Vario III
Touch
TyTN
TyTN II
video
More Info: links to this page
(Showing the last 5 of 7 - view all)
| Started By | Thread Subject | Replies | Last Post | |
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| Anonymous | videos | 3 | Tuesday, 6:47 AM EDT by Anonymous | |
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Thread started: Jan 23 2008, 1:43 PM EST
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The device does not support this and does not having any graphics acceleration/ chip.
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| jhowhelle | Video and Cam function of HTC Tytn ii | 7 | Jun 7 2008, 1:17 PM EDT by Anonymous | |
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Thread started: Jan 18 2008, 9:54 AM EST
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hi, me again. just like to comment on the camera performance of the tytn ii... i just noticed that though it has a 3megapix cam, the camera function is not that good. i believe my old Sony Ericsson k750 has a better cam and video functions (auto focus, flash, etc). the video in the mms is quite short also. thats all.... my 10 cents on the tytn cam. hope to hear your insights. thanks
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| Anonymous | $1,000.00 loss for AT&T & HTC... | 4 | May 28 2008, 10:54 PM EDT by Anonymous | |
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Thread started: Jan 8 2008, 6:07 PM EST
Watch
Well I have two units, a TYTNII (Kaiser) & the AT&T version Tilt 8925. I came to this device after 5 years with the BlueAngel. My BlueAngel still out performs the Tilt/Kaiser in overall responsiveness & video/gaming performance. I will be holding on to the devices for another 20 days (that's when my return period is up) but in the mean time I've gotten a pair of N95's. While I mis the touchscreen, the N95 kicks the Kaiser's teeth out hands down. No wonder the WM market share has suffered tremendously. The saddest part is that to date no official statement or notice of intent has been given by AT&T, HTC or any of the other sellers of the device. In the mean time I've got my trusty BlueAngel & my spanking new N95 to keep me going. My advice to anyone considering an HTC or WM device...DON'T DO IT! At least not until you've check out the N95 from Nokia. There serivce department helped me make a few changes last night & actually had answers to my questions, unlike HTC & AT&T.
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| Anonymous | HTC refuses to give the drivers. | 4 | May 16 2008, 5:13 AM EDT by quatoria | |
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Thread started: Jan 26 2008, 1:13 AM EST
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They say its going to cost them too much muney. But they sure like seeling these phone as high end multimedia phones with the latest chips for 500 dollars. RIP OFF! DONT BUY HTC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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| Anonymous | I was going to buy AT&T Tilt this week, but not w/out video drivers... | 1 | Mar 31 2008, 11:24 PM EDT by Anonymous | |
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Thread started: Feb 22 2008, 2:49 AM EST
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What a bummer, I was about to buy the AT&T Tilt this week and was really excited about it. The nonexistent video driver issue is a deal-breaker for me. How could AT&T's flagship Smartphone get away with this glitch without already having it fixed? I'm so disappointed, this would've been the perfect smartphone for me. PLEASE FIX.
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(Showing the last 5 of 7 - view all)