HTC Touch Diamond QuestionsThis is a featured page

This is a section dedicated to questions regarding the HTC Touch Diamond mobile device, If you have any questions that are not listed in this section, Please feel free to request for a certain question to be added to this section if it hasn't already.

Top Ten Faqs
Q. Can I set a *.GIF file as a Home screen background image on my PDA phone?

Q. I was unable to sync with the Exchange Server and an "Install security certificate/expired" error message appeared on the screen.
Q. ROM upgrade failed and now the device only boots up in tri-color screen.
Q. What should I do if I forget my device login password?
Q. How do I enable or disable the finger scrolling or panning sound?
Q. How do I connect a Bluetooth headset to my device?
Q. My PC is using Novell Groupwise is it possible to sync data to my PC.
Q. How do I make video calls?
Q. My battery drains fast even without using Bluetooth, WiFi or GPS. Is there any way to check if it’s faulty or not?
Q. How do I back up my data?

Applications
Q. Why isn't the weather information updating on my device?
Q. Two arrows (↘↖) appear on my calendar. What does this mean?
Q. What is AGPS? How is it different from External GPS and QuickGPS?
Q. How do I search for and select my local city to show the weather information for my city?
Q. How do I install software applications to my device?
Q. How do I change the wallpaper in TouchFLO™ 3D?
Q. When I use Windows Live Messenger, I cannot see any friends online.
Q. How do I copy a PowerPoint file to my device and open it?
Q. Can I add Tasks as a tab in TouchFLO 3D?
Q. What is TouchFLO™ 3D? How is it different from TouchFLO™?
Q. How do you activate/use the auto-rotate function in programs?
Q. The installed third-party softward sometimes can be executed, but there are times that it cannot be launched.
Q. How do I enable the GPRS Monitor icon to be shown on the title bar?
Q. What is Opera Mobile™?
Q. How do I transfer Word documents from my PC to my device?
Q. How do I set up GPRS monitoring and notification?
Q. Can I view GPRS network connection cost charts or traffic charts? And is it possible to generate reports?
Q. Can I set up GPRS traffic limit notifications?
Q. When starting the device for the first time, the TouchFLO 3D is missing. How can it be activated.
Q. TouchFLO 3D is missing and I can't find it under Start > Settings > Today > Items tab.
Q. How do I setup monitoring and notifications in SPB GPRS monitor?
Q. How do I add a favorite contact on TouchFLO 3D?
Q. How do I use the zoom function on TouchFLO 3D while viewing a photo?
Q. My device supports FM Radio with Radio Data System (RDS) but no information shows when listening to a radio station?
Q. How do I use the pan & zoom function when viewing webpages on Opera with TouchFLO 3D?

Audio & Ringtones
Q. How can I assign different ring tones to different contacts?
Q. What kind of file format can I use as a ring tone?
Q. Can I set MP3 as my text message/alert ring tone?
Q. How do I mute the touch phone immedietaly when the phone rings while I'm in a meeting?
Q. Why doesn't the ring tone play after changing the USB connection type to Disk Drive?
Q. How do I save my favorite FM stations?

Bluetooth
Q. Can I send a contact via Bluetooth?
Q. How do I connect a Bluetooth headset to my device?
Q. Can I use an external Bluetooth keypad with the device?

Multimedia
Q. I could only hear sounds when I use Windows Media® Player Mobile to watch online TV.
Q. What file formats do Windows Media Player in HTC device support?
Q. How do I add a photo to represent a music album in TouchFLO 3D music player?
Q. How do I open the camera program so I can take photos and videos?

Phone
Q. Can I add an extension number to the contact person's phone number?
Q. Can I receive two phone calls simultaneously?
Q. How do I make video calls?
Q. How do I adjust the brightness of the image during a video call?

Power & Battery
Q. The battery drains quickly on my device. How can I reduce the battery consumption?
Q. My battery drains fast even without using Bluetooth, WiFi or GPS. Is there any way to check if it’s faulty or not?

Settings
Q. How do I disable/enable TouchFLO™ 3D?
Q. How do I display more information on the Today screen?
Q. The screen automatically adjusts the backlight by itself. How can I disable this?
Q. How do I change the way the time is displayed on my device?
Q. How do I set up a sound alert for incoming text messages on my device?
Q. When I place a phone call, the device vibrates once the other party has answered the phone call. How do I disable vibration?
Q. The screen keeps turning off during a call or going into Sleep mode.
Q. How do I enable or disable the finger scrolling or panning sound?
Q. I cannot select certain items to appear on Touch FLO 3D screen (e.g. Notes, Tasks, etc.).
Q. The device always displays a message to ask if I want to save the calling number to Contacts at the end of a phone call. How do I disable this message?
Q. When I pull out the sytlus during a call, the device opens the Notes program. How do I disable the Notes program from opening?

Synchronization
Q. Why can't I synchronize the PDA phone with my PC using the USB cable?
Q. How do I synchronize my PDA phone with my computer using Bluetooth?
Q. I was unable to sync with the Exchange Server and an "Install security certificate/expired" error message appeared on the screen.
Q. Why does my device fail to establish a connection with the Exchange Server?
Q. My PC is using Novell Groupwise is it possible to sync data to my PC.
Q. Why does my e-mail client keep on synchronizing automatically?

System & Upgrade
Q. Can HTC change the OS language of my PDA phone?

Q. ROM upgrade failed and now the device only boots up in tri-color screen.
Q. I can download the ROM upgrade from the HTC web site by using my device's serial number but I cannot use it to re-flash the ROM on my device.
Q. My device hanged completely and I couldn't access the system. Pressing the RESET button to soft reset the device won't allow me to access the system anymore. Is there any other way to reset the device?
Q. What are the new features in Windows Mobile 6.1? What's been improved?
Q. Why does my device freeze and sometimes crash?
Q. Is it possible to upgrade the RAM from 1GB to 2GB?
Q. My device is running slower and slower. Is there another way to solve this problem aside from restarting the device?

General & Others
Q. What should I do if I forget my device login password?

Q. Can I set a *.GIF file as a Home screen background image on my PDA phone?
Q. The device gets warm when it has been used for some time.
Q. How do I perform a soft reset? Where is the reset button?
Q. How do I back up my data?
Q. Why does my device freeze and sometimes crash?
Q. Where can I obtain sales information about HTC devices?
Q. How do I get an electronic copy of the user manual?
Q. How can I register and activate my HTC e-Club account?
Q. How can I delete my HTC e-Club account?
Q. I lost my Getting Started Disc. Can I get another one?

Connectivity & Internet
Q. GPRS is automatically selected as the network connection. How do I disable the GPRS function and/or set it to connect manually?
Q. I cannot browse web pages when using a Wi-Fi connection.
Q. The device's Wi-Fi connection is unstable. What do I do?
Q. How do I enable VPN (Virtual Private Network) on my device?
Q. What does it mean if there are G, 3G or H icons displayed on the title bar?
Q. Does the device support worldwide roaming?
Q. Why do some special characters display incorrectly on Internet Explorer?
Q. The device is having problems connecting via Wifi to an Orange Livebox router.
Q. Wireless LAN connection disconnects.
Q. I am currently on Telia network my GPRS settings are already configured but I cannot use QuickGPS, Youtube, Google Maps or HTC Weather?

GPS
Q. My device can't detect any GPS signal. What's the problem?
Q. How do I configure my External GPS to my device?
Q. What settings are required on the device to work with popular satellite navigation software.
Q. TomTom software was removed after I performed a hard reset. How can TomTom be reinstalled?

Messaging
Q. Is it possible to back up my text messages?
Q. Can I add my signature when replying to e-mails on my PDA phone?
Q. How can I receive emails from my Hotmail account on my device?
Q. Can I reply to a text message with an MMS message?
Q. I am currently on Tele2 network and I cannot send MMS.

Storage Card
Q. Where can I find the storage card slot?
Q. What is "internal storage"? How can I access it?

Mechanical
Q. How do I quickly lock my device so that I don't accidentally press the device buttons?
Q. How can I monitor my device status, (such as battery charging, missed calls, new messages, etc.)?
Q. Why does the backlight turn on when I pull out the stylus?
Q. Can I use NAVIGATION CONTROL to zoom in and out?


rabidraccoon
rabidraccoon 		Latest page update: made by rabidraccoon , Jun 12 2009, 9:11 AM EDT (about this update About This Update rabidraccoon Edited by rabidraccoon

1633 words added

view changes
- complete history)
Keyword tags: Diamond questions
More Info: links to this page

Threads for this page

Started By Thread Subject Replies Last Post
excesswater Diamond Email & Contacts 2 Nov 9 2009, 9:02 PM EST by excesswater
Thread started: Nov 1 2009, 10:27 PM EST  Watch
When I start email on the Diamond it gives a graphic display of the first email in the inbox. How do I get ot to go straight to the inbox? Similarily, going to Contacts gives a graphic display of the first contact. How do I get it to go to All Contacts? Showing these graphics is annoying.

Thanks.

Do you find this valuable?    
Keyword tags: Diamond questions
Show Last Reply
sungkim7 Camera Problem 0 Oct 7 2009, 1:09 PM EDT by sungkim7
Thread started: Oct 7 2009, 1:09 PM EDT  Watch
when i try to open the camera or take a video, it always compes up with a message saying ' unable to initialise camera'... help! how do i fix this?
Do you find this valuable?    
Keyword tags: Diamond questions
burtron10 touch screen 6 Sep 12 2009, 8:52 PM EDT by Sgarrela
Thread started: Sep 11 2009, 12:13 PM EDT  Watch
I have a diamond and the touch screen does not work what is going on anyway to fix it
Do you find this valuable?    
Keyword tags: None
Show Last Reply
Showing 3 of 32 threads for this page - view all

Related Content

  (what's this?Related ContentThanks to keyword tags, links to related pages and threads are added to the bottom of your pages. Up to 15 links are shown, determined by matching tags and by how recently the content was updated; keeping the most current at the top. Share your feedback on Wetpaint Central.)
Diamond Email & Contacts Camera Problem