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ActiveSync 4.2 Troubleshooter
A new addition in ActiveSync 4.2 is a built-in troubleshooting utility. This utility will scan your computer for common problems and attempt to automatically fix them. If the utility cannot fix the problem, it will give you information on how to resolve the issue yourself.
How to find and use the ActiveSync Troubleshooter
- Connect your device to the computer and wait for ActiveSync to open.
- If ActiveSync does not automatically open, manually open the program by clicking on the green icon in your system tray or from the Start Menu.
- In ActiveSync on the computer, select Help > ActiveSync Troubleshooter.
- After the Troubleshooter opens, click Next to start the Troubleshooter.
- Click Start Scan to search for problems.
- When the scan is complete, click Next.
- This screen should provide you with information regarding any issues encountered and where to go to resolve them.
- Have you used the Troubleshooter? How did it work? Post a review.
More on ActiveSync:
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Latest page update: made by heidianna
, Aug 18 2006, 12:46 PM EDT
(about this update
About This Update
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16 words added view changes - complete history) |
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Keyword tags:
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Troubleshooter
More Info: links to this page
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| Started By | Thread Subject | Replies | Last Post | ||
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| Anonymous | Syncing with Outlook 2007 | 3 | Nov 17 2008, 12:35 AM EST by Anonymous | ||
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Thread started: Sep 30 2008, 2:42 PM EDT
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I "upgraded" from Office 2000 to 2007, and immediately could no longer sync Outlook. the Troubleshooter told me that I needed to have Outlook 2000 or later installed. Stupid thing doesn't recognize 2007.
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