Thread started: Nov 4 2007, 1:25 AM EDT
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I will repeat what i have said on prior posts on AT&T boards
please call htc and att if you have or are experiencing the freezing, sleep hibernate issue with the tilt... I had a total of 3 all from different cities and different batches, both my 2nd and 3rd never had a single other thing including email, or contacts or certainly any software added and i never even made a call and they too had the issue...I never customized the phones either so. we need them to find the cause and a solution you can't have a phone that will not receive your calls and email and text messages because it is in deep sleep and that you constatly have to reset to use.... I am not rebuying until i know for sure it is fixed for good. I hope others do the same or you may be stuck with a defective device or forced to return it for service once you exceed your 30 day return guarantee. Att will not extend it even with the current problems and I for one do not appreciate paying $400 for a defective device.
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RE: at&t tilt 8925 and sleeping or hibernating issues
By: waggy72,
Dec 29 2009, 3:14 AM EST
I had this problem also but there is a fix that worked for me. first backup your phone excluding all system files by performing a custom backup. Place this backup in your memory card then remove the card from the phone. Then download the new version of windows from the kaiser website. the file i used is called pda phone rom update utility 3.27.4.3 This will erase everything on your phone which is why you will have made a backup for all your contacts and pics etc. After you complete the process just reload the backup file to restore all your personal settings. Since then I have had 0 problems with my phone and I am actually using internet sharing right now! I love my phone. You just need to get the windows update to fix the problem.
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